We were on a long road trip, and traveling that day from Frankfort, MI to Ontario. We had a flat tire sound of Cadillac. AAA sent us to Quality. We arrived just before 4 after a long wait for a tow from another company. We were worried about getting where we needed to be that night. The staff were all exceptionally helpful and kind. Our tire had to be replaced, and Quality found an appropriate tire from another business and had us on our way in just over an hour. We are very grateful for the service we got.