After a long drive and camping trip, up in Michigan earlier in the week, we stopped to check on the awning on our RV at a rest area. Just as we were getting ready to leave, the engine started making a horrendous noise. I soon found out we had blown a spark plug out of the engine. The tow company informed us to use Quality Car and Truck Repair. After speaking with Quality Car and Truck Repair, the tow driver arrived and informed us he could not transport 4 adults and 2 dogs the two miles where Quality Car and Truck Repair was located. I called Quality Car and Truck Repair and explained our situation. They immediately sent a driver to pick everyone up, including our Lab and Doberman, who are not small dogs, then taking them to the shop while I stayed back with the tow driver. When I arrived at Quality Car and Truck Repair, I was amazed to see our dogs inside of the lobby passed out after having been given bowls of water and dog treats. They immediately got to work on our RV, even though the mechanic was scheduled to go home for the day right before we called. The ENTIRE STAFF made sure our family was comfortable throughout our stay and had the RV fixed within record time. Unfortunately, we rarely see this kind out customer service these days. Quality Car and Truck Repair employees went above and beyond on every level. I would recommend Quality Car and Truck Repair to anyone having issues with their vehicle, RV or for scheduled maintenance. What I thought was going to be a huge expense on repairs was very reasonable. Quality Car and Truck Repair was our savior that day and we will never forget how well we were treated. Our dogs give them 2 paws up as well. I rarely write reviews on anything; however the customer service was so outstanding at Quality Car and Truck Repair that I felt it would be an injustice not to let people know. Great job guys and hope to see you on the next trip up through Michigan, hopefully only to say Hi this time...