We were treated so well! First of all. They listened to us to understand the problem. Then they tested what our concerns were to confirm. Danial, the main mechanic we dealt with was such a sweetheart (yes, I'm female). He was friendly, a great communicator and really concerned about helping us and getting us back on the road.We live in ab RV and our A/c failed us. Tim allowed us to spend our night there plugged into their power, while waiting for parts. To top it off, we had asked them to look at a few other mice concerns that we had but they found nothing and didn't charge us for the time.! These guys were so great, I can't express my gratitude in words for all they did. Bottom line is, they cared. And for me they showed it and that counts!