Big Rapids Auto Repair

I showed up after being told to be their at 8am, but found out they didn't have me on the list. They made up for that minor problem by finding my part, having it shipped, and put on my car all within 1 hour. Mistakes happen and what they did in the wake of a mistake shows their commitment to costumer service.

Thank You for all the great service and care for my vehicle that UR crew gave me!!!

The motorhome salesman wondered if the battery problem was caused by a faulty converter. Would that be very possible? Thanks for all of your help.

Very quick good service! I even got a ride to work when I dropped off my car for the oil change.

thanks for all your help and fixing the problem quickly and because it was part of the problem the week before there were no charges. Everything is great.

very helpful-good service-will come again

The service at the company was outstanding. After calling at the last minute (because I forgot to get this done before leaving that day) you fit me in and pleasantly did the job.

Repairs took alot longer than expected

Clear explantion of problem, and expeditious correction

Thank you, once again, for a very thorough inspection while doing my oil change!