4

very helpful-good service-will come again

5

The service at the company was outstanding. After calling at the last minute (because I forgot to get this done before leaving that day) you fit me in and pleasantly did the job.

4

Repairs took alot longer than expected

4

Clear explantion of problem, and expeditious correction

5

Thank you, once again, for a very thorough inspection while doing my oil change!

4

My experience with your company has been very good...keep up the good work

5

As always Mark Graham and all of the staff at QCTR are highly professional, knowledgable, courteous and efficient. They care for all four of my vehicles. I had two in this week and bringing in another next week. I am very particular on who touches my vehicles and would reccomend them to anyone that is looking for honest quality service.

4

Thank you for the professional and timely service that the staff at Quality Car & Truck Repair provided. Our car, which is used by our son who is a student at Ferris, needed immediate repair and could not be driven to our normal local repair shop in Kalamazoo. We found Quality's information via its website when Googling for car repair facilities that could service the Nissan brand in Big Rapids. We were literally at the mercy of Quality Repair and its staff. We were able to handle everything by telephone, and we were very pleased with the detailed explanations, competetive costs, and honesty.

5

Service was quick and care was taken to see that my car was kept clean

5

Everyone is always very friendly and courteous You are in and out as soon as possible. Waiting area is very clean.

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