Quality Auto has always been my "go to" automotive service and repair shop for the last two years. Every employee is friendly and wants to provide you the best service at a reasonable price. The $18 semi-synthetic full service oil change cannot be beat anywhere in the Big Rapids area. At the end of last summer, during a routine oil change, the technician found a major problem developing that needed to be fixed. I doubt this would have been even thought of at other oil change places.