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5

Many, many thanks to owner Don, and Service Advisor Jacob and team who went out of their way to take care of me when my RV broke down in Michigan due to a serpentine belt that frayed and broke unexpectedly. They fit me in right away for a diagnostic, made sure I was okay and comfortable, and plugged my RV in behind their garage so that I didn’t have to pay for a hotel room while I waited for the parts to come in overnight AND they got me on my way quickly the next day. All f...

5

Our motor home broke down (a chassis problem) on our way back to Indiana from Traverse City. Luckily we were near Quality Car & Truck Repair at the time. They informed us right up front that they would be happy to fix it but their chassis guy was on vacation for the next week. They called within two days of his return to work and informed us the motor home was repaired. It took us a couple of days to get up there to pick it up due to work schedules and they were very understanding of that. Every employee we encountered was very nice and the repair cost was very reasonable!

5

Our motor home broke down (a chassis problem) on our way back to Indiana from Traverse City. Luckily we were near Quality Car & Truck Repair at the time. They informed us right up front that they would be happy to fix it but their chassis guy was on vacation for the next week. They called within two days of his return to work and informed us the motor home was repaired. It took us a couple of days to get up there to pick it up due to work schedules and they were very understanding of that. Every employee we encountered was very nice and the repair cost was very reasonable!

4

They are the best in Big Rapids.

5

Great service, fast and efficient

5

All of my issues and concerns were thoroughly addressed by the staff. As always, prices were reasonable and the work was done honestly. These guys really know what they are doing, you will never get ripped off, and their advice can be trusted. Thanks again!

5

Work was completed quickly while we waited in their pleasant waiting area. Good value.

5

friendly courteous service

5

As always, timely and responsive service. Fully satisfied.

5

This is a professional crew. The brakes failed on my motorhome and this team had it back in tiptop shape in no time, they also repaired extra items I listed. Also they had the faclities for my wife and I to spend the night in the motorhome. Thank-you everyone at Quality Car and Truck. Oh, and Big Rapids is a very nice town. KR

Thanks for taking the time to leave us a review, Kevin. We strive to provide our customers with the best customer service so they are able to get back on the road in no time. Please do not hesitate to reach out to us if there are any other problems.

- Quality Car & Truck Repair Inc
Quality Car & Truck Repair Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Car & Truck Repair Inc (231) 796-8320 if you have any issues in accessing any area of our website.