We had a tire blow out on our van on our way to a conference out of state. The owner took it upon him to oversee all other tires and inspect it since we were borrowing it. He personally worked on it and made sure we were on the road when we needed to be! Can't praise all the staff enough! Outstanding service! Highly recommend!!!!
Always very friendly. Appt time kept and the service was excellent. Everyone should use them.
Here is to all our customers THANK YOU for your support without you we wouldn't be who we are today, we have some new staff who are willing to help your vehicle, RV or tractor and trailer needs, stop in and give us a try.
I got done what I needed to get done in a professional way - and with courtesy.
We were on our way to Illinois from Kalkaska Michigan and we had a tire blow just outside of Big Rapids . AAA recommended this place and also gave a discount. Everyone here was very very nice! And did their best to get us back on the road.
Work seems completed correctly and vehicle is running very smoothly. All new faces from 2-3 months ago, but same service. Had extra work I planned to complete in 1-2 months done in the service completed since the shop was not busy at all (never seen it like this either).
Got the routine services needed and seem to have been performed with excellence. Got a shock when I learned the brakes that another facility had certified good when the truck was purchased (used) around 1,100 miles ago need replacing. Shows you better know your service facility to take their word (and I did not know the facility in another town). The AAA certification Quality Car & Truck has gives me the confidence they can be trusted and will provide quality workmanship. I'm also a AAA member so this is important to me as a customer living in a new area, when my 2015 Jeep beyond the 3-36 warranty it will also be getting serviced at Quality Car & Truck repair.
My experience with Quality Car & Truck Repair, Inc. has always been very satisfactory. They provide friendly, quality service at a compatible price. They have service three different vehicles for me for the past several years. I have never been disappointed.
They took real good care of me and my GMC truck!